Return & Refund Policy

Return & Refund Policy

We want you to love your OVRSZ fit. If something's not right, we'll make it right.

⏰ Return Window

You have 7 days from the date of delivery to raise a return request.

✅ Eligible for Return

  • Item received is damaged or defective
  • Wrong item delivered
  • Item is unworn, unwashed, and has original tags attached

❌ Not Eligible for Return

  • Items returned after 7 days of delivery
  • Items that have been worn, washed, or altered
  • Sale or discounted items (unless defective)

💸 Refunds

Once your return is received and inspected, we'll notify you. If approved, your refund will be processed to your original payment method within 5–7 business days.

📧 How to Raise a Return

Email us at support@ovrsz.store with your order number and reason for return. We'll guide you through the process.